How do I apply for team member positions at Coles?

All job opportunities are advertised on our Coles Careers website so keep an eye out as there’s always new roles being posted. Alternatively, you can submit an Expression of Interest to register your interest in working at one of our stores.

How do I apply for store management and trades positions at Coles?

We advertise all store management and trades jobs on our Job Search page. If the relevant role isn't on our website, then unfortunately we don't have any vacancies that match what you're looking for. In this case, you should join our Talent Community to be kept up to date with the latest opportunities at Coles.

How do I apply for positions at Coles Group Store Support Centre (corporate office)?

We advertise all store support (corporate) jobs on our Job Search page. If the relevant role isn't on our website then unfortunately we don't have any vacancies that match what you're looking for. In this case, you should join our Talent Community to be kept up to date with the latest opportunities at Coles. TIP: Stay up to date with what's happening at Coles Group by following our LinkedIn page.

What are the minimum age requirements to work at Coles?

Generally, you will need to be at least 15 years of age to apply for employment with Coles. For some brands, other minimum age requirements apply. For example, for Coles Services, you will generally need to be at least 16 years of age to apply for employment. For Liquor, Coles Express and distribution jobs, you will need to be at least 18 years of age. In some cases, we may need your parent or guardian's written permission to allow you to start working with us. If so, we will let you know during the recruitment process what we need from you. Minimum age requirements differ by state and territory. Refer to the Fair Work Ombudsman website below for more information.

Do I need to show proof of my working rights to work at Coles?

Yes, all team members who are employed must have the right to work in Australia. We will request documentation from you to demonstrate your right to work in Australia during the application process and you will need to upload original documents to your profile, which may include: Australian or foreign passport or Australian birth certificate and photo ID or Australian citizenship certificate and photo ID

FAQ Onboarding | Coles Group

To access the myhub Onboarding module, you will receive an account activation email from IAS@notifications.sap.com containing a one-time personal link. Click this link and create a password.

Once you have done this, you will be taken directly to your onboarding homepage where you will be required to click the Mandatory Information tile and complete your Personal Details section in full.

After submitting your personal details, you will receive another email within 48 hours which will contain your unique log-in information for the internal team member portals. You can access these portals from your first working day where you will be able to update any of your employee details if required.

Two Coles Supermarket employees enjoying a break

Troubleshooting your access

You will receive two emails as part of this process:

Coles-branded email containing information on next steps and includes the link to this page.
Non-branded email with the unique link to 'Click here to activate your account.'

Sometimes, one or both of these emails go to your spam or junk folder. Please search your inbox for IAS@notifications.sap.com

If you have activated your IAS account and your log in link is showing as expired, use this link and click 'Forgot password' to receive a password reset email.

The password reset link you receive will expire after 2 hours. You will be required to request another password reset link should your current link expire.

The original link provided is only active for your first log-in. If you need to access to complete your Onboarding, use this link and click 'Forgot password' to receive a password reset email.

The password reset link you receive will expire after 2 hours. You will be required to request another password reset link should your current link expire.

Please ensure you are scrolling to the bottom of the page to complete all required details.
Once you have submitted the last part of your tasks which are your Superannuation details, you will scroll down and see the ‘submit’ button next to the ‘save draft’ button, please click submit to finish your Onboarding tasks.

Submitting your Bank Details

Submitting your Tax File
Number (TFN) Details

If you are waiting for your TFN, you can still submit your personal details and continue the process. In question 1, select "I’ve lodged a TFN application".

After your start date, you can update your details in the ‘My Team Member File’ section of myhub, under ‘Payroll Information’.

For further information on Tax File Numbers, please refer to the ATO website.

Submitting your Superannuation (Super) Details

Your employment conditions are determined by an award, agreement, or contract of employment and may include membership in an industry fund, such as REST or another fund specified in your award or agreement.

The industry fund may be your default fund if you do not select your own registered
superannuation fund. If there is no ‘change’ option in the form, you will need to accept the default option (REST).

After submitting your details

Please access the ‘Next Steps & Help’ tile in myhub, where you can download a reference guide including information about your Onboarding tiles, mycoles login and Learning Hub.

If you don’t see your query there, please contact your manager for further information.

If you will be working in stores, please note that the arrangement of your first shift is handled by store management. You should be expecting a call from the management team to arrange your start date and provide you with the necessary information relating to your induction.

Should you wish to contact a store, phone numbers are available online and on the Coles Website.

You will need to complete and submit your ‘Personal Details’ before you can access other tiles on the homepage.

You will not have access to other tiles applicable to your role such as Learning Hub, mycoles, Team Dress and Availability until you receive your new mycoles login details. These will be sent to you within 48hrs of you submitting your Personal Details, Bank Details, Emergency Contact Details, Tax & Super.

Assistance with mycoles

You will be able to access mycoles once you have received your mycoles email, which will be sent to you within 48 hours after you have completed your myhub Onboarding tasks, which included submitting your personal details such as bank, TFN, and superannuation.

You will receive two mycoles emails from ‘donotreply@coles.com.au’. One email will contain your username and employee ID and the other email will contain your temporary password.

Please check your spam or junk mail if you cannot locate one or both of these emails. If you cannot find your mycoles emails, please contact the mycoles IT helpdesk on 1300 692 653.

Submitting your Personal Details

Welcome to Coles

What do I need to do?

Frequently Asked Questions

Troubleshooting your access

Submitting your Bank Details

Submitting your Tax File
Number (TFN) Details

Submitting your Superannuation (Super) Details

After submitting your details

Assistance with mycoles

Still unable to access myhub Onboarding, have questions or need assistance?

Submitting your Personal Details

Welcome to Coles

What do I need to do?

1. 'Welcome to Coles!' email

2. Create your password

3. Log in and submit your details

4. mycoles email

Need to come back later?

Frequently Asked Questions

Troubleshooting your access

Submitting your Bank Details

Submitting your Tax File Number (TFN) Details

Submitting your Superannuation (Super) Details

After submitting your details

Assistance with mycoles

Still unable to access myhub Onboarding, have questions or need assistance?

Submitting your Tax File
Number (TFN) Details