Two Coles fulfilment employees standing in front of a Coles van

Customer Fulfilment Centres

Birds eye view of the Customer Fulfilment Centre

Customer Fulfilment Centres

We're launching two automated Customer Fulfilment Centres (CFCs) in Truganina, Vic and Wetherill Park, NSW. The new CFCs will redefine the customer experience in online grocery shopping, providing customers with improved availability and freshness, a broader produce range and a seamless digital experience, while also providing an even safer working environment for our Team Members.

The new CFCs will be the first of their kind in Australia. Be part of a great team with the opportunity to work with innovative technology.  

Take a look inside! 

Join us and you’ll be a critical part of the team that gets our first Customer Fulfilment Centres up and running so a ‘day in the life’ will be yours to shape.
Two Coles employees standing in front of the Customer Fulfilment Centre

Current opportunities

 CFC Leadership

Lead a dedicated team in a fast-paced, complex environment in our Customer Fulfilment Centres. Empower your team to meet performance goals, analyse operational metrics to improve processes and outcomes, and cultivate a supportive culture to guide Team Members in their career development. Make a difference to customers and each other in this fulfilling role.
Two Customer Fulfilment employees working in the office space

Hear from some of the team

"I'm looking forward to help train and onboard our new Team Members to deliver great customer service’."
Training Specialist
"Every day when I come into work, I feel included and feel at home."
Inve​​​​​​​ntory Manager
Sevil Francis

“Everyone's great to work with, it's like you've known each other for years.”

Training Specialist

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Coles team members at a Fulfilment centre break room
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