We like to keep things simple, especially when it comes to recruitment. Generally, you’ll go through one of our three recruitment processes, which can differ depending on the role.
Read below to learn more about the standard recruitment processes for Store Team Members, Store Leadership, and Corporate roles.
Read below to learn more about the standard recruitment processes for Store Team Members, Store Leadership, and Corporate roles.
Store Team Members
1. Submit your Expression of Interest
Search and apply for suitable roles, or if there are no jobs in your area complete our Expression of Interest.
2. Walkaround interview & job preview
If shortlisted, you will be invited to an onsite walkaround interview with up to 3 other candidates.
3. Working rights verification
You will need to provide your working rights documents for verification, including proof of identity, and, if required, qualifications, medical assesment, police checks and/or drivers license.
4. Offer acceptance & Onboarding
Once you have received and signed your contract, you'll be required to complete your onboarding details including bank, superannuation and taxation details.
5. Welcome to #TeamColes
Your line manager will be in touch with you to discuss arrangements for your first day.
Store Leadership
1. Submit your application
Search and apply for roles that match your interests and experience. Your application and resume will be reviewed by our recruitment team.
2. Role fit conversation
This phone conversation is a chance for us to get to know you and your experience in more detail, and for you to ask us any questions you may have about the position.
3. Hiring/Line Manager interview
We'll be in contact to arrange an interview with the relevant leaders. This could be face-to-face or online.
4. Working rights verification
You will need to provide your proof of identify documents, and in some instances, qualification documents. This will allow us to conduct working rights and any other background checks required for the role.
5. Offer acceptance & Onboarding
Once you have received and signed your contract, you'll be required to complete your onboarding details including bank, superannuation and taxation details.
6. Welcome to #TeamColes
Your line manager will be in touch with you to discuss arrangements for your first day.
Corporate roles
1. Submit your application
Search and apply for roles that match your interests and experience. Your application and resume will be reviewed by our recruitment team.
2. Role fit conversation
This phone conversation is a chance for us to get to know you and your experience in more detail, and for you to ask us any questions you may have about the position.
3. First round interview
You’ll meet with the hiring manager/leaders to discuss the role, share your skills experience and obtain a better feel for what it’s like to work at Coles.
4. Activity, task or online assessment
For some roles, you may be asked to complete a short task, activity or online assessment to help us better understand your skills.
5. Second round panel interview
You'll meet additional leaders for a deeper conversation about the role, your experience, and next steps.
6. Verbal offer & background check
You will need to provide documents for working rights verification and separately to complete a police check such as passport, birth certificate and drivers license. Some roles may require additional checks.
7. Formal offer & Onboarding
Once you have received and signed your contract, you'll be required to complete your onboarding details including bank, superannuation and taxation details.
8. Welcome to #TeamColes
Your line manager will be in touch with you to discuss arrangements for your first day.
Need a recruitment adjustment?
We’re here to support you by ensuring candidates with disability are offered an accessible, equitable and supportive recruitment experience. To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process, you can email InclusionRecruitment@coles.com.au
If you identify as a person with disability and your preferred method of communication is via phone, please call Customer Care on 1800 061 562. The Customer Care team will take your details and arrange for a return call from a member of the Coles Group Inclusive Recruitment team.
If you identify as a person with disability and your preferred method of communication is via phone, please call Customer Care on 1800 061 562. The Customer Care team will take your details and arrange for a return call from a member of the Coles Group Inclusive Recruitment team.
What's an Expression of Interest?
If there are no jobs listed in your preferred location, you can submit an Expression of Interest with your details, job preferences and availability. You will join our talent pool and be contacted when you are matched to a suitable role, saving you from checking regularly.
Our Talent Pool
When you apply, you join our Talent Pool, giving us a chance to keep you updated on future roles that match your interests and skills so even if the timing isn’t right now, we’ll stay in touch.
Improving your "matchability"
Our system matches candidates based on suitability for a specific job. To maximise your chances of being matched, we suggest when completing the Expression of Interest, you consider each question carefully and include the broadest preferences based on what is relevant for you.
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