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Diversity and inclusion
Everyone is welcome at our table

Customer 
​​​​​​​Fulfillment Centres

There’s something special about bringing people together around a table to share good food, drinks and conversation. It creates connection, and that’s the spirit behind Everyone is Welcome at Our Table.

We want to reflect the diversity of the customers and communities we serve, and create an inclusive workplace where everyone feels safe, respected and supported to grow in their career.


Everyone is welcome at our table

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Careers for everyone
We welcome people from all backgrounds and experiences, and
we’re committed to providing an inclusive and accessible
recruitment experience so every candidate has the opportunity
to succeed.

No matter who you are, how you identify or where you come from, Everyone is Welcome at Our Table.

Lorum Ipsum

Learn more about our focus areas 

Discover diverse career opportunities with Coles Group, whether you're passionate about retail, logistics, manufacturing, or corporate roles. With positions available across Australia, there's a place for you to grow, lead, and make a difference.
Cultural diversity
Cultural Diversity
Gender equity
Gender Equity 
Indigenous engagement
Indigenous Engagement
Accessibility
Accessibility
Pride and LGBTQ+ inclusion
Pride

Cultural Diversity
Our team members bring different perspectives, experiences, and cultural backgrounds to work, helping us better understand our customers and communities and create relevant, meaningful experiences.
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Creating pathways to leadership
We're committed to increasing the participation of culturally diverse team members in leadership roles by creating opportunities for growth, development and career progression.
A female and male team member adding post-it notes to a whiteboard in the Coles Store Support Centre
Building cultural awareness and inclusion
We're strengthening cultural awareness across our business and creating an environment where different backgrounds and perspectives are respected and valued.
A female and male team member adding post-it notes to a whiteboard in the Coles Store Support Centre
Celebrating cultural diversity
We celebrate the cultures represented across our workforce through significant cultural days, team member stories and shared experiences that help foster connection and understanding.
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Gender Equity
We're committed to creating a workplace where everyone has access to the same opportunities to grow, develop, and build a rewarding career. Through our focus on gender equity, we're working to remove barriers, expand opportunities, and help ensure people of all genders can thrive at every stage of their career.

Driving gender balance
Our goal is to sustain 40% women, 40% men and 20% unspecified and non-binary gender identities across our leadership population, while also maintaining 40/40/20 representation on our Board.
Two colleagues sitting side by side in a modern office lounge area, engaged in conversation with laptops in front of them. Other team members are visible in the background, creating a collaborative and open work environment with greenery and wooden accents.
Two colleagues stand in an office workspace, looking at colourful sticky notes placed on a glass surface
Supporting flexible careers
Flexibility looks different for everyone. We continue to evolve how we work to help team members balance their careers, personal commitments, and wellbeing.

Indigenous Engagement
Our vision for reconciliation is to create an environment where Coles and Aboriginal and Torres Strait Islander colleagues, customers and communities can Win Together.

This means working in partnership, recognising the contributions of Aboriginal and Torres Strait Islander peoples and taking meaningful steps towards a future where everyone can thrive.
Learn More
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Reconciliation Action Plan
Coles has a longstanding commitment to Aboriginal and Torres Strait Islander engagement and has achieved important outcomes in partnership with First Nations communities.

We recognise there is still more to do and remain committed to strengthening our contribution through our Reconciliation Action Plan

Find out more about our Reconciliation Action Plan (RAP) below.

Our Reconciliation Action Plan document
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Need assistance?
We're proud to be one of Australia’s largest private sector employers of Aboriginal and Torres Strait Islander peoples.

For more information or assistance with your application, please email the Indigenous Affairs Team at IndigenousAffairs@coles.com.au
Coles team members working together, demonstrating an inclusive workplace that supports employees with accessibility requirements.

Accessibility
We're committed to making our products, services, workplaces and culture welcoming, accessible and supportive of people with disability and/or neurodivergence.

As a member of the Australian Disability Network, Coles was ranked second in the 2025 Access and Inclusion Index and awarded Best in Class for Candidate Experience.

Building accessible experiences
Our Disability Confident Recruiter accreditation through the Australian Disability Network recognises our commitment to accessible recruitment.

To further support candidates, we also partner with Disability Works Australia and AKG to help connect talented people with roles across Coles Group.
Two colleagues sitting side by side in a modern office lounge area, engaged in conversation with laptops in front of them. Other team members are visible in the background, creating a collaborative and open work environment with greenery and wooden accents.
Two colleagues stand in an office workspace, looking at colourful sticky notes placed on a glass surface
Supporting flexible careers
We can provide recruitment adjustments, including alternative formats, to support you through the application process.
Once you join Coles, we’ll work with you to identify workplace or workstation adjustments that help you perform at your best.
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Need assistance?
For questions about recruitment adjustments, workplace accessibility, accessibility features or alternative formats, ask our chatbot or email InclusionRecruitment@coles.com.au.

Candidates with disability who prefer to communicate by phone can call Customer Care on 1800 061 562.
Applicant information for candidates with disability

Pride
Pride at Coles connects LGBTQ+ team members and allies across Australia, building awareness, allyship and connection through events, training, mentoring and career development.

Our gender-neutral policies and benefits for team members are designed to support all team members.
A female and male team member adding post-it notes to a whiteboard in the Coles Store Support Centre
Our commitments
We’re committed to creating a workplace where LGBTQ+ team members feel safe, supported and able to be themselves.

Coles was recognised as a Platinum Tier Employer in the 2025 Australian Workplace Equality Index, reflecting our commitment to LGBTQ+ inclusion and active allyship.

We’re also a member of ACON’s Welcome Here Project, supporting welcoming experiences for LGBTQ+ customers, team members and communities.
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Need assistance?
We welcome applications from the LGBTQ+ community and recognise that trans and gender diverse applicants may have questions throughout the recruitment process.

There is no obligation to disclose your gender identity. However, if you choose to share this information, we're here to provide advice and support.

To find out how we can assist, you can ask your question to the chatbot in the bottom right-hand corner of your screen, or email InclusionRecruitment@coles.com.au
Application information for trans and gender diverse candidates

Awards & Recognition

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Acknowledgement of Country
Coles Group acknowledges the Traditional Custodians of Country throughout Australia. We recognise their strength and continuing culture and pay our respects to Elders past, present and emerging. We extend that respect to all Aboriginal and Torres Strait Islander peoples, and recognise their rich cultures and continuing connection to land and waters.

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