Two Coles fulfilment employees standing in front of a Coles van

Customer Fulfilment Centres

Male CFC team member holding a red crate at the CFC Distribution Centre and wearing a red polo and green safety vest

Join a team that’s a big part of our future

We're launching Customer Fulfilment Centres (CFCs) in Truganina, VIC and Wetherill Park, NSW. These will redefine the customer experience in online grocery shopping, providing customers with improved availability to fresh products, a broader produce range, and a seamless digital experience.
New possibilities just around the corner
From receiving stock to packing bags, driving the delivery van to leading a team, you'll be directly contributing to our customer's smiles at the end of every order. How good is this!
 Female customer delivery driver driving a Coles van

Take a look inside

Our new Customer Fulfilment Centres have what you’re looking for, whether it’s packing orders, delivering groceries to our customers, leading teams, or positively impacting the experience of our customers.
Two female CFC team members working in the kitchen

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The Recruitment Process

 Application

Submit your application online including details about the type of work you’re looking for and when you can commence.

We’re here to support you by ensuring candidates with disability are offered an accessible, equitable and supportive recruitment experience.

Interview

You’ll be invited to a group interview, selecting a time that suits you. It’ll take no more than an hour, in which we’ll provide more details about the CFC, give you the opportunity to ask questions and wrap it up with some paperwork.   

Pre-hire checks

You’ll need to provide identification to verify your working rights. For a Customer Delivery Driver (CDD) position, you’ll also need to undergo a police and driver's license check. Simply follow our process when notified.

Outcome

You'll either be offered a role or placed into our candidate pool for the next opportunity.

Frequently Asked Questions

Find answers to your frequently asked questions below. If you still have a question, our Coles Careers Chatbot is happy to help. To start a conversation, simply click on the icon in the bottom right corner of your screen.

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