Customer Experience
As one of Australia’s biggest brands, Coles connects with over 18 million customers every day. As a Customer Experience Graduate, you’ll join a dynamic and fast evolving environment that spans two key streams: Digital and Marketing each playing a critical role in how we connect with millions of Australians each week.
Within Customer Experience, our teams design and deliver seamless end to end experiences across the four core customer journeys—Inspire, Convert, Promise and Engage. From personalised marketing that resonates, to intuitive digital experiences and reliable ecommerce fulfilment, you’ll help shape the touchpoints that matter most to our customers.
Throughout the program, you’ll develop a deep understanding of how an omnichannel retailer operates and how customer traffic is transformed into meaningful transactions and long term engagement. With a strong focus on simplicity, innovation and trust, you’ll contribute to connected experiences that make Coles the first choice for customers.
This is a unique opportunity to influence real customer outcomes and build your career at the cutting edge of retail.
Within Customer Experience, our teams design and deliver seamless end to end experiences across the four core customer journeys—Inspire, Convert, Promise and Engage. From personalised marketing that resonates, to intuitive digital experiences and reliable ecommerce fulfilment, you’ll help shape the touchpoints that matter most to our customers.
Throughout the program, you’ll develop a deep understanding of how an omnichannel retailer operates and how customer traffic is transformed into meaningful transactions and long term engagement. With a strong focus on simplicity, innovation and trust, you’ll contribute to connected experiences that make Coles the first choice for customers.
This is a unique opportunity to influence real customer outcomes and build your career at the cutting edge of retail.
Finance
Finance makes it easier for us to win together as a business. Our team works side-by-side with every other team to help bring commercial thinking into what they do and make moves that support our strategic business decisions.
With a team of over 400, Finance offers large scope for personal development and career opportunities. Working with key business units you will gain insight in to how our business runs and be part of key strategic initiatives. Your work will include delivering reliable and accurate financial reporting for the wider business, and shaping recommendations that drive Coles’ sales and profit performance.
With a team of over 400, Finance offers large scope for personal development and career opportunities. Working with key business units you will gain insight in to how our business runs and be part of key strategic initiatives. Your work will include delivering reliable and accurate financial reporting for the wider business, and shaping recommendations that drive Coles’ sales and profit performance.
Agribusiness
Graduates will develop a deep understanding of the Australian meat supply chain for Coles, working with farmers, processors, and retail packers to deliver exceptional livestock products. From a strategic point of view, we have some big challenges coming up relating to carbon emissions, security of supply for future generations and providing customers with continued quality and inspirational products that get shoppers to repeat purchase.
Recent brands you may have seen on our shelves include our ‘Coles Finest’ Certified Carbon Neutral Beef and Pork, grass fed “Graze” Beef and Lamb.
Seeing your products from paddock to plate is quite an experience and provides immediate responsibility and opportunities to make a difference. You will gain exposure to key projects and including sustainability, packaging transformation, new products and events. You will also be involved in supplier and farm visits, supply chain execution, compliance, and customer strategy creation. All action from the get-go!
Recent brands you may have seen on our shelves include our ‘Coles Finest’ Certified Carbon Neutral Beef and Pork, grass fed “Graze” Beef and Lamb.
Seeing your products from paddock to plate is quite an experience and provides immediate responsibility and opportunities to make a difference. You will gain exposure to key projects and including sustainability, packaging transformation, new products and events. You will also be involved in supplier and farm visits, supply chain execution, compliance, and customer strategy creation. All action from the get-go!
Technology
Technology is at the heart of Coles success – and as a Technology Graduate, you’ll help shape the future of retail. You’ll gain hands-on experience, working across a range of domains and enterprise technology portfolios, and grow through on-the-job learnings and coaching.
We’re looking for curious, driven individuals ready to tackle complex challenges and make a real difference. Our program is designed to give you breadth and depth across diverse disciplines, such as Software Engineering, Data, Cloud, DevOps, and Cyber Security and rapidly evolving AI solutions such as generative, agentic and multi modal AI.
If you’re passionate about technology and its power to change business, join Coles!
We’re looking for curious, driven individuals ready to tackle complex challenges and make a real difference. Our program is designed to give you breadth and depth across diverse disciplines, such as Software Engineering, Data, Cloud, DevOps, and Cyber Security and rapidly evolving AI solutions such as generative, agentic and multi modal AI.
If you’re passionate about technology and its power to change business, join Coles!
Procurement
Procurement and Property Services (P&PS) is more than just sourcing goods and services it's about driving innovation, fostering sustainable practices, and building trusted partnerships that support our mission to help Australians live healthier and happier lives.
As a graduate in the P&PS team, you'll play a pivotal role in optimising supply chains, negotiating impactful contracts, and implementing cutting-edge solutions to streamline processes and minimise risk across the Coles Group. You'll gain hands-on experience working with diverse suppliers, from goods not for resale, ensuring the seamless operation of our retail stores, distribution centres, and beyond.
You'll also have opportunities to work in our Energy and Facilities, Engineering and Maintenance (FEM) team.
As a graduate in the P&PS team, you'll play a pivotal role in optimising supply chains, negotiating impactful contracts, and implementing cutting-edge solutions to streamline processes and minimise risk across the Coles Group. You'll gain hands-on experience working with diverse suppliers, from goods not for resale, ensuring the seamless operation of our retail stores, distribution centres, and beyond.
You'll also have opportunities to work in our Energy and Facilities, Engineering and Maintenance (FEM) team.
Legal
For a company as big as ours, the regulatory environment is naturally complex. Our Legal team are trusted strategic enablers across our business. With such a deep understanding of our goals and values, the Legal Team provide practical and commercial advice when its needed.
As a Legal Graduate you will develop skills across a broad array of platforms, in a multifaceted regulatory environment and turn strategy into concreate deals, as well as get exposure to the broader world of law. You will get satisfaction of direct contact with the business and can take real ownership of legal work.
As a Legal Graduate you will develop skills across a broad array of platforms, in a multifaceted regulatory environment and turn strategy into concreate deals, as well as get exposure to the broader world of law. You will get satisfaction of direct contact with the business and can take real ownership of legal work.
Coles Liquor
Our liquor team is intent on becoming Australia’s favorite locally relevant drinks specialist, serving up everything from premium & exclusive wines and craft beers, to spirits from local distilleries. We’re passionate about putting customers first and have fantastic team members working in operations, merchandise, supply chain, marketing, finance & strategy to make this happen.
Coles Liquor provides you with a fantastic opportunity to join a passionate and close-knit team whose vision is to be a simpler, more accessible, locally relevant, drinks specialist. As a Liquor Graduate, you can choose your own adventure, working across a variety of areas in retail. With over 900 liquor stores, 3 great customer brands and millions of customers, there’s sure to be an opportunity for you within Coles Liquor.
Coles Liquor provides you with a fantastic opportunity to join a passionate and close-knit team whose vision is to be a simpler, more accessible, locally relevant, drinks specialist. As a Liquor Graduate, you can choose your own adventure, working across a variety of areas in retail. With over 900 liquor stores, 3 great customer brands and millions of customers, there’s sure to be an opportunity for you within Coles Liquor.
Property
Property graduates will gain experience in each phase of the property lifecycle. With almost 2000 retail locations around the country, Coles’ Property team looks after one of the most dynamic portfolios in Australia. Working with teams across the business, Property teams provide a range of services from identifying and acquiring sites, sales forecasting, retail leasing and renewals, construction and asset management/ development.
Whether it be consulting with local councils and communities, negotiating new and existing leases, or expanding and refurbishing stores and other Coles assets, there is plenty of opportunity for Coles Property Graduates!
Whether it be consulting with local councils and communities, negotiating new and existing leases, or expanding and refurbishing stores and other Coles assets, there is plenty of opportunity for Coles Property Graduates!
People & Culture
Our People & Culture team work hard to create an inclusive workplace driven by support and empowerment. Working across our Centres of Excellence, P&C Central and Business Partnering, we focus on bringing out the best in our people, making their lives easier through better experiences, helpful tools, innovative tech and ongoing career opportunities.
As a People & Culture Graduate, you will have plenty of opportunity to influence the future of Coles through developing a diverse team, recruiting top talent or enabling flexible work environments, making Coles the best place to work for our teams and ensuring our customers come first.
As a People & Culture Graduate, you will have plenty of opportunity to influence the future of Coles through developing a diverse team, recruiting top talent or enabling flexible work environments, making Coles the best place to work for our teams and ensuring our customers come first.
Central Operations & Supply Chain
Central Operations and Supply Chain is the backbone of Coles, ensuring products move seamlessly from suppliers to our distribution centres and into stores so millions of customers can shop with confidence every week.
Our teams work tirelessly to make life easier, safer, and more sustainable for our store teams and customers. From managing inbound supplier performance and optimising stock settings to supporting our DCs and empowering stores, we are the vital link that keeps the Coles network moving.
As a Central Ops and Supply Chain Graduate, you will:
Our teams work tirelessly to make life easier, safer, and more sustainable for our store teams and customers. From managing inbound supplier performance and optimising stock settings to supporting our DCs and empowering stores, we are the vital link that keeps the Coles network moving.
As a Central Ops and Supply Chain Graduate, you will:
- Be the critical connection between the Store Support Centre and our stores, helping land change that is best for Coles, drive sales, improve profitability, and make life easier for our team and customers.
- Gain incredible exposure to the end-to-end supply chain and operational processes that drive our business.
Work on impactful projects such as:
- Managing supplier performance and outbound forecasts
- Reducing loss and improving safety in stores
- Transforming our network from our sheds to stores
This program will challenge you as a leader, give you ownership of meaningful work, and allow you to build expertise in supply chain and operations. You’ll play a key role in shaping how Coles delivers for customers today and into the future.
Commercial
The Commercial stream is all about delivering the best market offering for our customers in a fast-paced and dynamic environment. As a Commercial Graduate you will help build our customer offer for all of the products we sell, by developing category strategies, bringing new ranges to life, and building trade plans to offer the best value for our customers.
Some of the aspects of the role involve commercial management of our Profit & Loss statement, managing supplier relationships, bringing innovation to life in stores and online, and making customer centric decisions.
Negotiating and working with our suppliers will also be fundamental to your success in landing your category strategy.
No two days are the same as you will be collaborating with multiple functions, including Customer Experience, Operations and Supply Chain teams to develop category plans and bring this to life in-store.
Some of the aspects of the role involve commercial management of our Profit & Loss statement, managing supplier relationships, bringing innovation to life in stores and online, and making customer centric decisions.
Negotiating and working with our suppliers will also be fundamental to your success in landing your category strategy.
No two days are the same as you will be collaborating with multiple functions, including Customer Experience, Operations and Supply Chain teams to develop category plans and bring this to life in-store.
Own Brand
In the Own Brand team, we spend our time immersed in products - eating, designing, and developing great products to inspire our customers. We collaborate across the whole business (with central teams and subject matter experts) and our suppliers in a 'winning together' business.
The skillset that we develop ensures success including problem solving, project management, supplier relationship, communication skills and above all, a love for food.
No two days will be the same and as a Graduate of the Coles Own Brand team, you will learn how to develop innovative and world class products working with local and international suppliers and ensuring we meet our Quality and Sustainable commitments.
Product Technologist keep us safe and legal & Product Developers assure the right ideas are developed to be market winning propositions, the right way. We spend our time immersed in products – eating them, checking specifications, visiting the factories and farms and problem solving with suppliers to ensure we always meet the highest quality.
The skillset that we develop ensures success including problem solving, project management, supplier relationship, communication skills and above all, a love for food.
No two days will be the same and as a Graduate of the Coles Own Brand team, you will learn how to develop innovative and world class products working with local and international suppliers and ensuring we meet our Quality and Sustainable commitments.
Product Technologist keep us safe and legal & Product Developers assure the right ideas are developed to be market winning propositions, the right way. We spend our time immersed in products – eating them, checking specifications, visiting the factories and farms and problem solving with suppliers to ensure we always meet the highest quality.
Safety
Above all, we value the health, safety and wellbeing of our people and customers.
You will have the opportunity to impact the lives of our team members by how they feel about their workplace and how they remain safe whilst at work. You will also ensure that our customers are provided with a safe shopping experience and ensure the safe handling of our food products. We do this by partnering with all Business Units, Store Development and Operations so that all new concepts and innovations land safely in Stores.
You will partner with leaders across the business to design workflows and environments that are safe and operationally efficient, participating in and completing risk assessments and trials to validate safety data. If things do go wrong, you will also participate in investigations to understand the root cause and what controls can be implemented to eliminate the risk.
You will have the opportunity to impact the lives of our team members by how they feel about their workplace and how they remain safe whilst at work. You will also ensure that our customers are provided with a safe shopping experience and ensure the safe handling of our food products. We do this by partnering with all Business Units, Store Development and Operations so that all new concepts and innovations land safely in Stores.
You will partner with leaders across the business to design workflows and environments that are safe and operationally efficient, participating in and completing risk assessments and trials to validate safety data. If things do go wrong, you will also participate in investigations to understand the root cause and what controls can be implemented to eliminate the risk.
