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A day in the life

Learn what being a Customer Service Agent (Delivery Driver) is like
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Anthony: Hi, my name's Anthony, I'm a Customer Service Agent, and i've been doing this job at the company for two years.
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What do I do? I make sure that my deliveries get out to the customers as quickly and efficently as possible.

A typical day for me is i come in in the morning I vehicle check, I get it started ready for the next drivers, Load the groceries, get ready to go out to deliver to the customer.

The best part of my job is working with the team early in the morning, everyone's got each other's back, getting all of the loads ready, there is a little banter between us when it comes to state of origin time.

What surprised me was visiting new areas, new places, it makes me happy being outside and outdoors.

I was leaving one of my drops, saw an elderly gentleman had fallen over, and I jumped out and I help[ed him up and assisted him back in the house and made sure that he was alright.

So my advice, don't be scared, you do get the training, you do get assigned with good drivers, you do get taught all the steps, all you need is to have a driver's license, be over the age of 21 and you're good to go.

Life at Coles

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Our recruitment process

Learn about our process, and some hints and tips for a great application.
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Rewards and benefits

We offer a range of awesome benefits and rewards for our employees.
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Diversity and inclusion

Coles prides itself on being Better Together by building a diverse and inclusive workforce.
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Hear from some of the team

"You're a part of something great, you're helping everyday Aussies save on everyday items. You're also a part of a family of employees, your family away from your own."
Iain Meyer - Customer Service Agent (Delivery Driver)
Iain Meyer
slide 1 of 4 Professional perspective "I joined Phenom because I wanted to put my background in algorithms to use in solving shorter-term and high-impact problems." Sean Taylor, Senior Software Engineer

Not what you're looking for?

A Coles team member helping a customer with coffee
At Coles, we use the Expression of Interest as a way of recruiting new Team Members. Candidates simply submit their details to be considered for jobs in our stores.

If we have no specific jobs advertising in the location you are interested in working , you’ll be able to submit an  Expression of Interest, which contains information about you, your job preferences, and your availability. You’ll then be added to our candidate pool, where you’ll be considered for opportunities and contacted when a job you’re matched to becomes available. No more scrolling our Coles Careers website regularly to check for new jobs – we’ll match the right job to you! 

Submit an Expression of Interest

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