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A day in the life
Learn what being in the Coles Local team is like
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Sean: My name’s Sean, and I’m a Store Manager at Coles Local.
Tash: Hi, I’m Tash. I’m a Coles Local Team Member. Every day for me looks a little bit different, depends on what department I’m in. If I’m in fresh, I’m filling stock. If I’m in service, I’m helping out customers. Depends where I am for the day.
Sean: To be honest, I do a little bit of everything, wherever I’m needed the most. Doing the rosters, and kind of managing the people in the store, and helping really support them to make this a great place to shop.
Tash: I think the really cool thing about working at Coles Local store is you have your regular customers that come in all the time, and the whole team recognises them, and you get to really create a special connection, I guess, with those customers but also within the team as well.
Sean: So the proudest moment, I would probably say, actually, is seeing the team being successful, whether it is someone like Tash, you know, stepping up into a new role, and played a very small part of that. You know those moments really matter to me.
Tash: You know, we try and build a supportive team at Coles, and I think that kind of translates across into how we interact with customers as well. A lot of the Coles Locals having regular customers that come in that lots of team members recognise, and you know, we like to build those connections with people, so it kind of extends from the team across to our customers as well.
Sean: I think the biggest piece of advice I’d give to new team members is have confidence in yourself.
Tash: I would say definitely come in with an open mindset and be ready to learn new things. I think as a customer shopping at a supermarket, you don’t get to see a lot of the behind the scenes that happens at a Coles store.
Sean: You probably can do more than you actually think that you can do. So have the confidence in yourself, and you’ll be able to do anything you want to do at Coles.
