Join our team and discover how the Customer Fulfilment Centres will redefine the customer experience in online grocery shopping. Explore roles including; CFC Team Member, Customer Delivery Driver, Baker and Leadership.
We’re doing retail the right way. Which means going above and beyond to deliver exceptional customer experiences every single day – and rewarding the team members behind them.
By creating an environment where our people can seize every opportunity, we’re not only working toward our collective mission to sustainably feed all Australians and help them lead happier, healthier lives; we’re making a positive impact on our team members too.
So, whether you’re a grocery team member, baker, trolley collector, liquor store manager or delivering online orders, if you love people, value great service and enjoy being part of a team, one of our retail roles could be just for you.
Store Team Member
Store and Multi-site Leadership
Store Cleaning and Trolley Collection
Customer Service Agent (Delivery Driver)
Our Customer Fulfilment Centres are at the forefront of driving innovation and redefining the customer experience in online grocery shopping. As part of this dynamic team, you’ll play a crucial role in delivering exceptional service to our customers and make a real impact on their everyday lives.
Whether you’re packing their orders with the freshest produce, baking delicious bread on site, delivering orders to customers' homes in one of our Coles vans, or leading a diverse and enthusiastic team to success, you’ll have a direct connection to our customers.
You’ll have opportunities to learn and grow with us in a flexible and inclusive workplace, where individuals from all backgrounds can thrive, and where your ideas and contributions are valued.
Our Store Support Centre (or corporate office) is the engine room at Coles Group. Based in Hawthorn East in Melbourne, it’s where our team members taste new products, think up new sustainability initiatives and generally find ways to help us become an even better business.
If you’re looking for a role at the heart of it all, then our Store Support Centre is where you’ll find it. You’ll see how we operate first-hand, play your part in improving our customer experience across all categories and brands, and you’ll enjoy a sense of ownership over the things that happen in our stores.
Looking for a corporate career where every day brings a new experience? A role in our Store Support Centre could be the perfect fit for you.
Property, Sustainability & Safety
People and Culture & Legal
Category Management, Product Development & Commercial
Finance, Procurement & Strategy
Marketing, Corporate Affairs & Communications
Operations, Supply Chain & Logistics
Distribution & Manufacturing
From small everyday moments to larger-scale changes unique to a business like ours, you’ll really see the difference your work makes every day.
Whether you’re delivering goods to stores from our traditional Distribution Centres, leading a team at our futuristic new Automated Distribution Centre, or contributing to converting raw materials into customer-ready products at our Manufacturing sites, you’ll belong in a team of diverse personalities, cultures, backgrounds, and beliefs, just like the local communities we serve. Each day brings a variety of valuable first-hand experiences and with the formal training we give you, you’ll gain skills that set you up for an ongoing career at Coles Group and beyond.
Automated Distribution Centres
Work with us
Meet the team
Our team members come from all kinds of places and backgrounds. What brings us together is our collective mission to sustainably feed Australians and help them lead happier, healthier lives.